logo ilegra laranja

Business & Customer Strategy

Enhance your metrics. Delight your customers.

Get in touch now
Pessoas alegres

Transform your business with a customer-focused strategy.

Business & Customer Strategy is ilegra's journey aimed at improving business outcomes through a customer-centric approach. We assist you in understanding your users' expectations, creating and developing digital products that solve problems and generate value.

A customized journey that addresses your market challenges

The market is becoming increasingly competitive and demanding and companies need to adapt to changes and consumer demands. We offer a personalized journey that addresses the key challenges for you to conquer the market, such as:

business peoplesemicircle
Icon 0

Consumer understanding for to enable delivery of real business value

Icon 1

Broader and thought-provoking overview, extending beyond the business (cross-industry)

Icon 2

Market knowledge - competition | mkt fit

Icon 3

Impartial assessment of the impact reasons on indicators.

How do we bring value to your business

Explore the implementation of the Business & Customer Strategy journey and discover how we customize strategies to enhance your business approach, aligning them appropriately with your demands.

Discovery and Strategy

Discovery and Strategy

We help you map out the competition, market and technological trends, and identify the best opportunities. With ilegra, you uncover what makes the heart of your business beat stronger.

Strategy & CX

  • Value proposition and positioning;
  • CRM/MKT strategy;
  • Communication guidelines and tone of voice;
  • Customer Journey;
  • Omnichannel strategy;
  • Benchmarking;
  • Market fit;
  • Value Proposition;
  • Positioning.
How we deliver
  • ilegra remote squads
Your journey even more complete
[object Object]
Development

Development

We use modern tools and have multidisciplinary teams to build solutions that help you delight your customers.

Software Development

  • Prototyping;
  • Building MVPs, PoCs;
  • Heuristic analysis;
  • Usability testing;
  • Style guide definition;
  • Architecture analysis;
  • Technical feasibility analysis;
  • Integrations / APIs;
  • Definition of productivity metrics;
  • Definition of technology stacks;
  • Software development.
How we deliver
  • ilegra remote squads
  • Staff Augmentation
Your journey even more complete
[object Object][object Object][object Object]
Learning Programs

Learning Programs

Stay updated on trends in customer experience and technology. ilegra has a team of experts that assist in culturalization and preparation of your team to delight customers.

Culturalization

  • Mapping executive and corporate needs;
  • Suggestion of culturalization themes and training;
  • Training sessions;
  • Workshops;
  • Hackatons.
How we deliver
  • ilegra remote squads
  • Probies
Monitoring and Maintenance

Monitoring and Maintenance

ilegra doesn’t ditch you after a project delivery. We assist you with support, maintenance, evolution of the experience and calibration of the digital solutions we co-create.

Scale Growth

  • Design Ops;
  • Design System;
  • Update and maintenance of digital products.
How we deliver
  • ilegra remote squads
  • Staff Augmentation

Discovery and Strategy

Development

Learning Programs

Monitoring and Maintenance

Ideas to inspire you

See more

Find out about our insights, trends, news, events, and everything we are passionate about.

Blockchain beyond cryptocurrencies

See More

Cloud Architecture and Migration Strategies: How to choose the right one?

See More

Open Banking User Experience Guide helps companies adapt to the system

See More

Ideas to inspire you

Find out about our insights, trends, news, events, and everything we are passionate about.

See more

Cloud Architecture and Migration Strategies: How to choose the right one?

Read more

Open Banking User Experience Guide helps companies adapt to the system

Read more

DevSecOps: 4 Challenges Digital Product Leaders Must Overcome

Read more

Choose what best matches with your challenge

Get in touch now
Our success cases